Privacy Policy

1. Introduction

Imbassy ("we," "our," or "us") operates the Roukit travel booking platform. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Passport information for international bookings
• Payment information (processed securely through PayPal)
• Travel preferences and booking history

Technical Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

• Process and manage your bookings
• Provide customer support
• Send booking confirmations and updates
• Improve our services and user experience
• Comply with legal obligations under Egyptian law
• Prevent fraud and ensure security

4. Information Sharing

We may share your information with:

• Tour operators and service providers for booking fulfillment
• Payment processors (PayPal) for transaction processing
• Government authorities when required by Egyptian law
• Service providers who assist in operating our platform

We never sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure database storage with access controls
• Regular security audits and updates
• Staff training on data protection

6. Your Rights

Under Egyptian data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise these rights, contact us at privacy@imbassy.com

7. Cookies

We use cookies to enhance your experience on our platform. You can control cookie settings through your browser preferences. Essential cookies are necessary for the platform to function properly.

8. International Transfers

Your data may be transferred to and processed in countries outside Egypt for service provision. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: